Privacy policy

We are committed to ensure that your privacy is protected while using our website and services.

Contact forms

All the information you provide us (name, email address and if applicable, other personal information) is only being used to process your request and plan your tour as efficiently as possible.

When you fill out a contact form on our site (www.amsterdamodyssey.com), you can choose to save your name and email address. This is for your convenience: you don’t need to fill out your information again with a next reaction.

Why and how we process your data

Your personal data will only be used related to your tour booking. Examples of personal data that we can use for this purpose:
– Name
– Email address
– Phone number
– Personal information useful to put together a suitable tour, e.g. city of residence, profession and/ or anything else you like to share or is applicable for this purpose.

We keep this information in our email conversation and a summary in your booking in our agenda. As we use Google, these are Gmail and Google calendar.

How long do we keep your data and what do we do with it

As stated in the General Act on Government Taxes, we have to keep our financial records for 7 years – which means invoices and receipts including your name and type of tour(s) you booked.

In case you contacted us but didn’t book a tour, we will delete your email including all information. In case you did book a tour, we will keep our email conversations in case you or somebody from your network approaches us again, so that we can continue to base our services on our earlier contact.

We do not sell your data or provide third parties with it for commercial reasons. We only provide third parties with the applicable data if this is necessary for the planning and/or execution of your tour (e.g. guides, drivers, boat captains, hotel concierges, restaurants).

Google Analytics

We use Google Analytics to keep track of the visits to our website www.amsterdamodyssey.com. The obtained information, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how our website is being used, to provide us with reports on the performance of our website.

Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. Amsterdam Odyssey VOF has no influence on this.

Amsterdam Odyssey VOF has not given permission to Google to use Analytics information obtained via Amsterdam Odyssey VOF for other Google services.

Please read Google’s privacy policy for more information.

Social media

This website contains buttons to be able to promote or share pages on the social networks Facebook and Instagram. These buttons are realized by means of a code using a cookie. Please read the privacy statement of Facebook and Instagram (which can change on a regular basis) to check what they do with your personal details which they process using this code.

Tripadvisor

We use Tripadvisor plugins to provide you with a quick access to what other people say about our tours. Tripadvisor uses cookies for marketing purposes as well. When you click on a Tripadvisor link, these cookies apply. Amsterdam Odyssey VOF doesn’t provide Tripadvisor (or any other third party) with personal information of our visitors. Please read Tripadvisor’s privacy policy for more information.

Links to other websites

Our website does contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we can’t be responsible for the protection and privacy of any information which you provide whilst visiting the other sites. Please check the privacy policy of the specific website for more information.

Access to your data, modify or delete your data

You have the right to view, correct or delete your personal data. You can send a request for access, correction or removal to tours@amsterdamodyssey.com. To ensure that the request has been made by you, we will always double check to verify the request before further action is taken. This is to protect your privacy.

Security of your data

Amsterdam Odyssey VOF takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, and/or unwanted disclosure. If you have the impression that your data is not secured, or that there are indications of abuse, or if you would like more information about the security of personal data collected, please contact us at tours@amsterdamodyssey.com.

www.amsterdamodyssey.com

Amsterdam Odyssey VOF
Solebaystraat 77-2, 1055ZN Amsterdam
tours@amsterdamodyssey.com
Registration number at Chamber of Commerce Amsterdam: 65708822
VAT (BTW) number: NL856226877B01

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